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更新:2024-04-02
Customer Service Advisor
8千-1.2万
上海黄浦区  | 社招
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职位详情
年终奖金
五险一金
绩效奖金
带薪年假
团队聚餐
节日礼物
优秀员工奖
定期体检
服装补助
公司规模大
Job Responsibilities:
1. Handle inbound and outbound calls according to the KPI set up by company
2. Dealing with customers via phone, wechat and email.
3. Good service to customer for ensuring the high quality customer service level
4. Solve the complaint from customers with skills, and support the Customer Care activity.

Requirements & Capabilities:
• At least 3 year working experience in call center departments, retail field preferred
• Excellent verbal and written skills in Mandarin language
• Good verbal and written English language communication skills are also essential.
• Willing to take challenges and can work under pressure
• Strong multi-tasking and computer skills with experience in dealing with customers using Live Chat. You will have a passion for Luxury brands and will be used to dealing with luxury clientele.

其他信息

行业要求:全部行业
工作地址
上海-黄浦区香港广场南座
公司介绍
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 14,000 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials.
Fifteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
爱马仕始于1837年,是一家忠于传统手工艺并集创作、手工制作与销售于一体的法国家族企业,如今在全球雇佣超过14,000名员工。秉持可持续发展和精益求精的精神,爱马仕以其有效的管理制度,培养出每位员工独立自主的工作方式。将以人为本和重视资源的理念深入到方方面面,爱马仕对品质的坚持和其精湛工艺,也得以代代延续和传承。十五种部类都满载爱马仕的无限创造力,并被呈现在全球300多家专卖店中。
工商信息
以下信息来自
企业类型
有限责任公司(港澳台法人独资)
经营状态
存续
行业类型
批发业
成立日期
2004年01月15日
注册地址
上海市静安区南京西路1266号130室
统一社会信用代码
91310000757921741X
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