职责描述：
& Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewellery, lingerie, beauty products, stationary and ready-to-wear to create their personal style, or story. Our creative ateliers in Paris and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable price. 

We are looking for a Store Manager (8 months Maternity Cover) based in Hangzhou, China.

Job Description

Are you ready to lead and inspire your store team to achieve fantastic sales figures?

Find your place in a fast-moving environment where you interact with both customers and colleagues and put your business knowledge to the test on a daily basis. We are offering a job where every day is a challenge, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.

Your responsibilities:

The job of a Store Manager comes with a range of responsibilities –and lots of rewards. Your to-do list includes:

Establishing, monitoring, and following up on sales goals, plans and budgets to optimize profit

Take action to maximize sales through joint commercial and operational focus

Strong knowledge and understanding of the market and customer to make local adaptions

Developing your team to ensure knowledge of all product, display guidelines and merchandise information

Responsible for driving an organic customer service experience that is applicable to the local customer

Leading by example and coaches staff in the moment to ensure customer service expectations

Promoting loss prevention and safety through customer service

Responsible for securing all operational routines within the store

Managing, recruiting, on boarding, training and developing the team and keeping an overview of succession planning

Creating a positive and motivating team environment and acting on Employee Relations concerns

Straight forward and open-minded mindset

Establishing and overseeing plans, budgets and variable costs for store; working with comparable sales to last year, sales to budget and future sales trends to maximize profitability
任职要求：
Qualifications

We believe that you are a strong team player who fosters collaboration amongst your team. You secure a fantastic customer experience through your strategic actions and through your team. 

What you need to succeed:

2-3 years experience in retail management. 

Sales driven, and results oriented to improve profitability 

Exceptional customer service and interpersonal skills

Proven leadership, organizational and analytical skills

Ability to take own initiative and take responsibility for actions

Ability to work strategically, tactically and operationally

Ability to multi-task in a fast-paced environment and prioritize effectively

Ability to be clear and convincing when communicating goals, information and expectations to staff

Ability to coach and apply appropriate developmental tool for each individual

Ability to provide feedback in a constructive and professional way

Fluent in written and spoken Chinese and English is preferrable.

Additional Information

This is a temporary role up to 8 months. This role reports directly to the Retail Experience Manager, China. 

Apply by sending in your CV in English as soon as possible.

Benefits 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. 

Additionally, what’s in it for you:

25% Staff Discount within the H&M Group 

Twice a year a staff allowance to shop the newest season 

Paid Vacation Days 

Competitive salary 

Endless development opportunities 

Plus more external/local benefits

其他信息

行业要求：全部行业