I. Roles and Responsibilities

 Manage daily booking from suppliers/shippers/sales etc. and communicate with sales owner to get shipping instruction.

 Rate quotation for general inquiry.

 Booking creation in specified system, update report.

 Customer relationship (external & internal), work with customers and vendors to improve our performance and service.

 Billing checking, confirmation with overseas, send pre-alert.

 Be responsible for the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties.

 Ensure the daily excellent service provided and the KPI met, reduce risk and potential claims.

 Other works arranged by direct supervisor or manager.
II. Education and Experience requirements

 Bachelor’s degree or above.

 More than 3-6 years related experiences; the background for global forwarder will be preferable.

 Well operation knowledge, good experience in operation and fluent English.

 Knowledge of ocean cargo process flow.

其他信息
语言要求：英语、普通话