职责描述：
1. Provide product technical support service to end user and the dealer online & on –site.
为用户和经销商提供线上和线下的产品技术支持服务。

2. Work out product technical guide, video or article for on-line e-learning center.
制作用于在线学习中心的产品技术指导，视频或文章。

3. Do on-site product failure investigation and analysis at end user side.
进行终端用户现场的故障调查分析。

4. Support sales team to improve the service ability of STIHL dealer shop
支持销售团队提高斯蒂尔经销商的服务能力。

5. Responsible for regular product quality communication of certain commodity with head quarter.
负责与集团进行关于产品质量的日常沟通。

6. Other tasks assigned by supervisor.
主管安排的其他事项。


任职要求：
1. Junior college degree or above majoring in mechanical，electrical engineering or computer science.
电子、计算机、机械类专业专科及以上学历。

2. Willing to travel, experience on after-sales technical service related work is preferred.
能适应出差，有售后技术服务经验者优先。

3. Capable of using Microsoft office software, Word, Excel, Power Point, Outlook.
会使用word, excel, power point, outlook 办公软件。

4. With teamwork spirit, and be willing to take responsibility.
有团队合作精神，能承担责任。

5. Good English speaking, listening, read and writing skill.
良好的英语听说读写能力。

其他信息
语言要求：普通话
行业要求：全部行业
所属部门：售后服务部