Your contribution at AIG
* As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.
* Utilizing acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties (i.e. insured, claimants, third parties such as medical providers etc.) as deemed necessary. Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim
* Providing timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquires according to company policy and procedures
* Maintaining accurate system data and documentation by collecting, recording, analyzing, and summarizing information
* Determining and timely sets appropriate reserves within authority level
* Identifying subrogation opportunities and fraud potential and make appropriate referrals


What we are looking for
* Eligible for working in Hong Kong without visa
* 1-year insurance work experience or fresh graduate is welcomed
* Ability to prioritize and multi-task effectively in a fast paced environment
* Requires proficiency in Desk Management, phone ‘etiquette’ , time management and dealing with difficult customers
* Ability to communicate information clearly and concisely both verbally and in writing
* Computer proficiency
* Acquiring professional insurance qualification is an advantage.

其他信息
语言要求：英语、普通话、粤语
行业要求：全部行业