! Only work 11 days per month, which means you have 20 days to do what you want in a month
! You will have a big bonus if you do night shift 3 months continually
! Welcome, night-owls~

酷酷的工作了解一下？
！ 一个月上班11天，剩下20天任你支配，还有津贴拿
！ 连上3个月夜班，将会获得丰厚的奖金鼓励
！ 如果你是夜猫子，还等什么？

Major Responsibilities:
1. Ensure incoming calls are answered promptly, appropriately and courteously.
2. To be the first point of contact for the customers, service providers and colleagues.
3. To document all matters related to each customer assistance service request.
4. To play the role as coordinator role in the course of service delivery to our clients.
5. To ensure adherence to standard Customer Service Standards and Procedures set by Company or Client.
6. Provide quality assistance service solutions to the customers.


Qualification:
1. Bachelor degree and above;
2. Proficient English and Cantonese capability, third language is an advantage;
3. Strong communication skill;
4. At least one year customer service experience;
5. Available to work weekdays and weekends and able to do night shift
6. Computer literate (MS Outlook, Word, Excel, net portals).


* International SOS will keep all privacy information strictly confidential and will only use for recruitment purposes.


We encourage individuals with physical disability who meet the job criteria to apply for this position.
注：国际SOS承诺对应聘者资料给予严格保密，并仅用于招聘工作使用。

其他信息
语言要求：英语、普通话

所属部门：Assistance Centre 援助中心