职位详情
五险一金
交通补贴
周末双休
节日福利
五险一金
年终奖金
客房主管(楼层、公区)
? Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
? 监督和检查分配给客房和公共区域服务生的工作,按酒店和公司业务目标确保符合产品的质量标准,为酒店客人提供卓越的服务。
? Supervise the implementation of housekeeping standards and procedures in relation to:
? 监督客房部各项标准和工作程序的执行 。
? Maintain a current and thorough knowledge of all housekeeping systems
? 对客房部所有系统有最新和完整的知识。
? Open and close the shift and ensure effective shift hand over
? 负责管理接班和交班工作,以确保交接班过程的有效进行 。
? Liaise with Front Office for guest and hotel requirements
? 配合前台满足酒店和客人的要求。
? Ensure guest valet is processed and delivered in a timely manner
? 确保及时为客人提供洗衣服务并送还。
? Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
? 协调特别项目(如参观客房,除虫,窗户和地毯的清洁,客房供应量)。
? Manage all special requests made by guests
? 处理客人所有的特殊要求。
? Ensure consistency within the department
? 确保部门内工作的一致性。
? Management of lost property for the hotel
? 管理酒店的遗失财物。
? Ensure you have complete knowledge of room types, layouts and facilities
? 确保具有客房类型,设计和设施的全面知识。
? Manage storage areas
? 管理仓库
? Maintain adequate stock levels
? 保存充足的用品存货。
? Complete stock takes as required
? 按要求完成库存盘点工作。
洗衣房主管LAUNDRY SUPERVISOR
具有酒店同岗位相关工作经验。
干洗工DRY CLEANER
具有酒店同岗位相关工作经验。
布草&制服房服务员LINEN & UNIFORM ROOM ATTENDANT
具有酒店同岗位相关工作经验。
职能类别:管家部经理/主管
关键字:客房交接班交班客房主管housekeepingfrontofficehotelguests