Responsibilities:


Schedule pest control treatment activities using internal scheduling system, by liaising with field operations on resource availability, to produce efficient routes that maximize resource capacity

Support Sales team with priority scheduling within routes to drive business growth

Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system

Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency

Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection

Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation

Organize and monitor data of correspondence and records by using the internal system

System data Input and update

Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment

Other ad-hoc duties as assigned


Requirements:

Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage

Candidate with more experience will be considered as Senior Planning Executive

Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)

Fast learner with strong attention to details

Data sensitive, disciplined in maintaining accurate data for scheduling use

Good communication, interpersonal and analytical skills

Spoken and written English proficiency preferred.

Self-motivated with positive working attitude and willing to learn

Able to work independently with minimum supervision

Good time management

Able to work under pressure

Immediate available is preferred


Are you interested? Here's what you can expect when you join us

Competitive salary package

13-month salary

Attractive allowance

Dental insurance

Annual medical check up

5-day work week

Paid Public Holiday

Annual Leave

Marital leave

Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)

Learning & development program

Excellent promotion opportunities

Excellent company culture

Staff recognition awards

其他信息
语言要求：英语、粤语
行业要求：全部行业