Key Job Responsibilities:
• Work with the Process sales team on shared projects and strategy to deliver shared annual revenue and profit targets

• Act as main point of contact for a portfolio of customers (both UK and international), liaising internally with other department to ensure requests are fulfilled in a timely manner

• Develop strong relationships with existing key accounts and portfolio of customers to maximise product portfolio, defend historic revenue and capture new opportunities

• Offer a source of technical knowledge to clients both remotely and face to face.

• Lead cost analysis, quotation submissions and pricing negotiations.

• Use business development techniques and market intelligence to identify and engage new customers in target markets.

• Monitor customer account and sales performance to report on activity, KPIs and trends on a timely basis

• Gather and share market intelligence data with Sales and Marketing teams, assist in developing go-to-market, value propositions and market reach tactics to exceed customers’ latent needs

• Manage client relationships to deliver excellent customer service and maintain high levels of satisfaction

• Maintain an awareness of external factors which could impact the Company’s commercial activities

• Work collaboratively with other departments to achieve growth

• Represent the Company externally at Trade Shows, Conferences, etc., to enhance and strengthen our profile within the industry

• Maintain shared files, folders and databases and CRM software

• Directly supervise all rep agency sales personnel. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include coaching and training agency employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

• Actively target new potential businesses and accounts, as well as increase share of wallet with developing accounts.

• Promote a professional public image for the company.

• Develop, build and work with the Market Reach teams to drive sales in the Segment.

• Work with the Engineering group to develop and introduce new products that meet segment customer needs.

• Work with Marketing Intelligence to develop and introduce new services that meet segment customer needs.

• Work with Brand Communications to create segment specific literature, training media, and a web-based platform that supports, field sales and key account efforts in the segment market.

• Develop and maintain a full understanding of the Company's Quality policy as it relates to meeting customer needs, expectations and certification / standards.

• Prepare KPI reporting and balanced score card to drive the segment.

• Understand segment customer wants and needs, how they do business, their core applications and the OsecoElfab relevant solution.

• Gather, analyse, and report on market information regarding market trends, competitive strategies/actions, innovations, and other business conditions that impact the Segment.

This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs.
Knowledge, Skills and Abilities:
• Positive and enthusiastic with effective interpersonal skills with the ability to influence others

• Able to work effectively within a team environment and present comfortably at all levels.

• Makes presentations and undertakes public speaking with skill and confidence

• Responds quickly to the needs of an audience and to their reactions and feedback

• Projects credibility

• Focuses on customer needs and satisfaction

• Ability to manage multiple tasks and prioritise workflow

• Excellent organizational skills and ability to deliver projects on time

• Excellent numerical and analytical skills

• Prepared to travel within the UK and Internationally depending on customer portfolio with some experience desirable

• Appetite for continuous learning/improvement

• Clear, articulate communication skills both oral and written

• Good knowledge of MS Office Excel/Word/PowerPoint/Outlook

• Experienced working within consultative selling and value-add sales environments

• Able to demonstrate the ability to establish and maintain long term positive relationships

• Experience of direct sales and implementing effective tactics to achieve demonstrable market penetration and revenue growth

• Experience of supporting the growth of sales pipeline and closing high value opportunities

• Ability to lead contracts, facilitating win-win negotiations with customers and, indirect market-reach channels

• Experience preparing Sales reports and providing sales analysis to Divisional Manager

• Experience using a CRM platform such as Salesforce and business systems such as D365, SAP, Epicor, Oracle, etc

Education and Certification Qualifications:
• Bachelor’s in Engineering, sales / marketing, or technical background combined with marketing experience, or Three years Sales and Marketing experience at a manager level

• Ability to travel 50-80% as needed

• Preferred; Five to Seven (5-7) years of experience in sales, or market/product management in a global organization.

其他信息

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