职位详情
General Responsibilities 主要工作职责
Be responsible for daily operation issues for Air Import or Export
负责日常空运进、出口货物操作
Fully use communication skill to improve the service of our clients
运用技巧与客户进行良好的沟通、以提高服务质量
Independent, professional and active working attitude
具有独立的、专业的和积极的工作态度
Team spirit
团队精神
Detailed Responsibilities 具体工作职责
In charge of daily operational activities, liaise with local agents/carriers etc. to solve the basic problem independently.
与地面代理、承运人等联系进行相关操作事宜，并能独立地解决基本问题
Report or Consult the problems from your leader for those you could not deal with. Do not hold anymore.
及时上报问题或者向你的主管寻求解决方案，切勿滞留
Ensure to reply email, inquiries timely without any delays. Never put off the works today till tomorrow.
当日事当日毕，保证及时回复邮件、询价等
Ensure outstanding / overdue / run off are processed promptly according to company’s KPI.
保证“应收账款”/“超期未付款”/ run off 等及时处理并力求在合理指标内（与公司KPI要求的标准相比）
Ensure Friendliness, Hospitality & Loyalty to clients and buildup trust.
以友善、亲切和忠实的态度对待客户、与之建立信任关系
Quality Control: ensure data input correctly, invoice issues effectively in your group. Check and Complete open files on weekly basis.
操作质量掌控：及时准确录入系统信息、账单在有效时间内开出。 每周检查file并及时关掉
Ensure “Zero” defect service to achieve client’s satisfaction.
力求“零”失误率、以***限度达到客户满意度
Ensure company procedures, service standards are fully implemented and followed at all times.
在任何时候都要保证按公司的操作流程和服务标准来完成工作
Close cooperate with other division like Customer Service, Sales, GTW and other branches etc.
与其他部门比如客户服务、销售、GTW 以及其他分公司等保持通力合作
Maintain the positive team working spirit and working environments.
保持积极的工作态度和环境
Other tasks assigned by superior.
主管领导分配的其他工作
Qualifications
College degree or above, major in related is preferable.
大专以上学历，物流相关专业优先
1-3 years above working experience in our industry, the background of global forwarder experience is preferable.
1-3年以上相关工作经验，有国际货代背景优先
公司介绍
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. More than 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
Our three divisions provide a one-stop-shop.
DSV is organised into three divisions offering a complete range of services to support our customers’ entire supply chain:
Air & Sea – transportation by air and sea
Road – transportation by road
Solutions – warehousing and logistics services
DSV Greater China established our first offices in Hong Kong in 2000 and Shanghai in 2001 to participate and thrive in the ever-growing important Chinese market. Today DSV Air & Sea Greater China is operating with over 2,200 staffs from 20 key locations in the country. With our strong presence across all parts of China, we are a key player on established air, ocean and projects solutions, who also seek to widen our portfolio with innovative products such as rail, international trucking and various multimodal solutions.
DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
Get inspired by our job opportunities and check open positions available to you.
在 DSV，我们致力于在瞬息万变的世界中保持供应链的畅通。作为全球运输和物流供应商，DSV 每天为数千家公司提供和运营供应链解决方案，满足大型跨国公司及中小型企业客户对运输和物流服务的需求。 我们的运输网络覆盖全球，专业的本地操作让我们更贴近客户的需求。我们在全球 80 多个国家共 75,000 多名员工，为客户提供卓越的体验和高品质的服务。 我们坚持卓越运营与可持续发展携手并进，以规划完善的供应链打造更环保更绿色的供应链。
DSV三大主要业务单元提供一流的供应链解决方案：
货运代理
公路运输
仓储物流
大中华区于2000年和2001年分别在香港和上海成立。如今，DSV Air & Sea的足迹全面覆盖华北、华中和华南的主要航空枢纽和港口，在中国 20 个地点拥有 2,200 多名优秀员工。凭借我们在中国各地的强大影响力和专业的服务，我们成为空运、海运和项目解决方案的重要物流供应商，我们也在继续寻求通过铁路、国际公路运输和各种多式联运解决方案等创新产品来扩大我们的业务组合。
DSV是一个充满活力的雇主。
DSV是一个能够接纳和包容文化差异的公司。
我们力争“客户至上、敏捷高效、真诚合作”
我们的团队诚实守信、通力合作，相互尊重。
请查看我们的在招岗位，开启您的职业发展之旅！
公司地址：上海市长宁区长宁路1193号来福士办公楼3座5、8、9、15楼和1座39楼
工商信息
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注册地址
上海市长宁区长宁路1193号长宁来福士广场写字楼三座9楼
统一社会信用代码
91310000607433080T
