Our client is a well-known Hong Kong listed group, whose businesses includes real estate, property services, commercial services, exhibitions etc. The current position being recruited is in the exhibition business sector, with coordinates at the well-known landmark exhibition centre in Shenyang, with a venue of over 24000 square meters, it is equipped with multifunctional halls, conference rooms, and banquet halls, providing clients with comprehensive, modern, and large-scale exhibition services.The event has successfully covered various fields such as advertising, health-care, and animation technology so far, and has made very positive and great industry impact.


Description

-Provides direction, advice, and action planning input to aid management's implementation of strategic planning including customer care and operating efficiency;
-Continually guides management staff in meeting business objectives, standards of performance and service / operational cost controls;
-Strives to enhance overall employee motivation and morale to enhance job performance;
-Regularly follows-up with venue clients and users and ensures post event critique analysis to enhance overall service standards;
-.Maintains regular and open communications with management staff and major clients listening carefully to the input from both;
-Interacts with the owner to enhance open communications and cooperation between the parties;
-Interacts with Government bureaus and officials to maintain smoothness of operation and proper communications with related officials;
-Provides input to management reports;
-Works closely with the GM and Executive Committee in developing long-term strategic planning, business plans and forecasting;
-Represents the company and executive management when appropriate to justify the venue operation policies, rules, regulations, terms and conditions applicable to clients;
-Proactively influences that correct and clear employee rules, regulations and policies are maintained assuring fair and consistent application and enforcement;
-Oversees productivity of management staff and assures that direction and / or training are being provided to staff at each level to provide maximum level of service and care to venue clients and users;
-Provides management direction to ensure adequate / accurate reporting and analysis in a timely and accurate manner from all direct reports;
-Assists the Human Resources Department in developing employee professional development and training concepts to maintain employee awareness, communication, knowledge, performance and motivation;
-Monitors application of maintenance programs to assure venue cleanliness and compliance with Management Agreement requirements;
-Evaluates subordinates' performance through employee appraisals and recommendations for improvement to maintain an efficient workforce for accomplishing departmental
objectives;
-Assist as requested with negotiations of event license agreements in specific areas of responsibility where exceptions may be necessary to secure a special event;
-Assures management staff maintains public relations and marketing approach in dealing with client and users;
-Reasonably fulfills the acting role as General Manager as necessary in the absence of the General Manager when so assigned.


Job Offer

-Five (5) years or more of experience in the senior management and operations of Convention and Exhibition Centers and / or public assembly venues exercising high
industry standards and which have utilized commercial operating policies with heavy emphasis in exhibitions, meetings and food and beverage;
-Ethical, enthusiastic, responsive, outgoing, personable, patient, flexible, tolerant, positive and proactive;
-Thorough knowledge of industry fundamentals essential to operate a convention and exhibition of international standards including a seasoned knowledge of industry operating policies and standards;
-Excellent knowledge of domestic meeting and exhibition industry economic, market and operational trends;
-Good knowledge of international venue operating standards;
-Proven experience in public, employee and client relations and administration;
-Ability to establish demanding, yet congenial environment to enhance employee working relations and productivity;
-Ability to effectively communicate through use of verbal and written skills to assure operating staff is properly directed, advised and clear on venue objectives and
responsibilities;
-Ability to develop programs to assure venue clients and users are properly advised and expeditiously notified on all relevant venue and event information, especially R&R's and emergency preparedness;
-Ability to implement procedures for immediate and thorough follow-up on all communications and required action from meetings, directives, etc.
-Good health record;
-Ability to speak and write business communications and reports in English (at a reasonable level), and very proficient in Chinese for Mainland written and spoken business communications.


Profile

-Five (5) years or more of experience in the senior management and operations of Convention and Exhibition Centers and / or public assembly venues exercising high
industry standards and which have utilized commercial operating policies with heavy emphasis in exhibitions, meetings and food and beverage;
-Ethical, enthusiastic, responsive, outgoing, personable, patient, flexible, tolerant, positive and proactive;
-Thorough knowledge of industry fundamentals essential to operate a convention and exhibition of international standards including a seasoned knowledge of industry operating policies and standards;
-Excellent knowledge of domestic meeting and exhibition industry economic, market and operational trends;
-Good knowledge of international venue operating standards;
-Proven experience in public, employee and client relations and administration;
-Ability to establish demanding, yet congenial environment to enhance employee working relations and productivity;
-Ability to effectively communicate through use of verbal and written skills to assure operating staff is properly directed, advised and clear on venue objectives and
responsibilities;
-Ability to develop programs to assure venue clients and users are properly advised and expeditiously notified on all relevant venue and event information, especially R&R's and emergency preparedness;
-Ability to implement procedures for immediate and thorough follow-up on all communications and required action from meetings, directives, etc.
-Good health record;
-Ability to speak and write business communications and reports in English (at a reasonable level), and very proficient in Chinese for Mainland written and spoken business communications.
By submitting an application for this role, you agree to Michael Page collecting your personal data (possibly sensitive data), sharing it with third parties and where applicable exporting it to parties outside of mainland China.
若您提交针对该职位的求职申请，您同意米高蒲志收集您的个人数据（可能是敏感信息），并将您的个人数据传输给第三方，且在有必要的情况下传输至中国大陆境外的接收方。

其他信息


所属部门：Real Estate and Property