1. Triage new issues as reported from the factory and station DRIs

2. Determine impact, timeline, and current troubleshooting steps

3. Retrieve logs from vendor, and perform first review, looking for known issues or incorrect usage of APIs

4. Escalate to MIX & HSIO resources in Shanghai & CPTO with initial findings

5. As needed/directed, fully investigate reported issue, driving the issue/bug to

6. completion, which may include code changes and pull-requests back into the main MIX or HSIO code bases

7. Travel to vendor or factory sites as needed for high urgency debug

8. Able to collect initial issue information and logs, perform initial triage of issue, promptly escalate to FW team, and if needed drive issue to resolution

Technical Requirements

1. 5+ years software experience with C, Objective C, & Python

2. Hands on experience with lab test equipment to debug difficult/intermittent hardware issues

3. Ability to read a schematic for HW connections

4. Strong desire to dive deep into system level issues and drive problems to closure in a team-based environment with a proactive attitude

5. Clear communication in English & Chinese

工作内容

1. 根据工厂和站点dri的报告对新问题进行分类，确定影响、时间表和当前故障排

除步骤

2. 从供应商那里获取日志，并执行第一次审查，寻找已知问题或api的错误使用

3. 根据初步调查结果向上海MIX & HSIO资源和CPTO汇报

4. 根据需要/指示，全面调查报告的问题，推动问题/bug解决完成，其中可能包括

代码更改和将请求拉回主MIX或HSIO代码库

5. 根据需要出差到供应商或工厂现场进行紧急调试

6. 能够收集最初的问题信息和日志，对问题进行初步分类，及时上报给FW团队，

并在必要时推动问题的解决

技术要求

1. 2年以上C, Python软件开发经验，会Objective C是加分项

2. 具有实验室测试设备调试困难/间歇性硬件问题的经验

3. 能够阅读硬件连接原理图

4. 强烈渴望深入研究系统层面的问题，并以积极主动的态度在团队环境中解决问题

5. 良好的中英文沟通能力