职位详情
RWS诚招一位项目经理，具备10年左右的本地化行业经验，5年以上项目生产经验，并给本土客户做过方案的，性格外向，积极热情。
About The Role:
Manages a team of project managers who implement solutions to clients, resulting in excellent customer satisfaction, retention, and ultimately repeat revenue growth. Applies domain expertise and business knowledge to enable project managers to manage their projects. Performs all management responsibilities across the group and is often involved in individual contributor tasks.
Responsibilities:
Strategic Partnership/relationship Building
· Promotes collaboration and information sharing among project teams to ensure projects are implemented smoothly and conflicts are resolved successfully. Relied upon to provide effective communications to stakeholders, such as alerts and status updates, especially on critical issues. Develops positive relationships with customers by supporting his/her team to effectively implement projects and handle issues in a timely and constructive manner.
Responsible for on boarding new customer groups and ensuring efficient deployment of corporate initiatives such as Helix, IMT etc.
Operational Excellence
· Manages the overall operation of the team to drive productivity and effectiveness of project implementations that result in excellent customer satisfaction. Acts as an escalation point in helping to resolve project issues such as client concerns, resourcing, and timing conflicts. Oversees and monitors the progress of multiple projects against established targets and KPIs (e.g., revenue and profitability).
Leadership Excellence
· Enables the team to deliver exceptional results by setting clear expectations and measures of performance, providing feedback and coaching to drive success, and addressing issues and concerns in a timely and constructive manner. Works cooperatively with other teams and clients to address issues and concerns. Responsibilities will include determining staffing needs, ensuring the implementation of performance and development plans, and budgeting.
Functional Excellence
· Leveraging deep functional and customer knowledge, works with his/her team to analyse project implementations in order to recommend specific improvements in methods and process that lead to customer satisfaction. Works with his/her team and others (e.g., operations, sales) to identify opportunities to grow services and solutions (e.g., technology opportunities) in existing accounts. Acts as a mentor to others in learning effective project management methods.
Interaction/ Discretion
· Regularly interacts with members of senior management team on matters concerning several functional areas, divisions, and/or customers
· Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship
Requirements:
• Minimum of 8 years within the localization industry
• Localization project/program management/people management experience
• Proficiency in spoken and written English
• Excellent communication skills
• Team player, willing to be devoted into the team building
其他信息
语言要求：英语、普通话
公司介绍
RWS Holdings PLC 是全球的由技术驱动的语言、内容管理和知识产权服务提供商。我们致力于帮助客户传递业务关键内容并使其产生深远影响。在帮助企业实现创意的同时为其创新成果保驾护航。
我们的全球团队拥有超过7500人，帮助组织消除沟通障碍，并找到更好的方式与世界任何地方的受众进行沟通。
我们的客户包括全球百强品牌中的 90 个品牌、十大制药公司以及全球 20 大专利申请公司的近半数。我们的客户群遍及欧洲、亚太区、北美和南美，涵盖技术、制药、医疗、法律、化工、汽车、政府和电信行业，我们的办事处遍布五大洲，致力为客户提供优质服务。
RWS 成立于 1958 年，总部位于英国，在伦敦证券交易所监管市场——AIM（另类投资市场）上市，股票代号 RWS.L。
Every RWS story starts with an application and our aim is to ensure every applicant has a world-class experience at every step. We are an equal opportunity employer where we promote diversity and inclusion and our assessment process is designed for you to showcase your experience, skills and fit to our values. When you apply for a role at RWS, anywhere in the world, we want you to have the opportunity to understand who we are, what we do for our clients and to meet with people who will inspire you and answer your questions. At no stage will RWS ask an applicant to pay for any aspect of your assessment, on-boarding or training.
