In this role, you will:
Ÿ Strengthen HSBC’s image as a wealth provider by providing clients with access to advanced technical product expertise, and provide internal training materials on portfolio strategy, as well as investment product insights to internal stakeholders.

Ÿ Conduct training to deliver new investment product launches and translate product strategy to PWP.

Ÿ Supply timely market and product updates, and assist the frontline teams with all customer servicing needs and disputes in order to ensure seamless support is provided to our customers.

Ÿ Collect and apply market and channel intelligence to identify and share competitive gaps, service issues, business opportunities, and challenges with stakeholders.

Ÿ Work closely with the Investment Product Team and Financial Planning Team on new products, product enhancements and improvements in customer experience


Qualifications


To be successful in the role, you should meet the following requirements:
Ÿ University degree with honours in economics, finance, business, mathematics or a related discipline

Ÿ Minimum of six years of working experience as an investment counsellor or product specialist

Ÿ Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions

Ÿ Deep knowledge of financial planning to provide wealth management advice to high net wealth customers incl. Retirement / Estate Planning / Family Trust.

Ÿ Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities

Ÿ Excellent interpersonal and communications skills, with the ability to work effectively as part of a team

Ÿ Demonstrates ability to set stretch goals for self and the ability to deliver these with courage and tenacity

Ÿ Excellent investment consultation and presentation skills

Ÿ Obtained Fund Qualification from AMAC (preferred)

Ÿ Fluent in English and Mandarin