职位详情
ROLE SUMMARY
The Meetings, External Engagements, & Travel (MEET) Process / Quality Analyst
will support the Regional Process Integration & Controls Manager in
implementing MEET processes and overseeing adherence to processes, policies,
controls, and standards within APAC. The Regional Process / Quality Analyst
will be responsible for transaction sampling and system reviews to ensure
processes and systems functionality. Additionally, this Analyst will play a
central role in addressing escalations, exceptions, and deviations related to
MEET processes.
This Analyst will demonstrate accountability and integrity in the face of
challenge and respond to change with agility, optimism, and innovation. They
will collaborate cross-functionally as appropriate.
This role will be based in Dalian, China and work with other Process / Quality
Analysts, regional operations team, regional HCP payments team, regional
sourcing team, and other COEs as appropriate. The Process Analyst will report
directly to the Process Integration and Controls Lead Manager for APAC.
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Support the resolution of escalations; exceptions; and deviations related to
MEET transactions and processes within APAC
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Ensure all escalations; exceptions; and deviations are documented
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Work with regional Process Integration & Controls Manager to identify
opportunities for process changes that will better balance compliance needs
with business operational goals
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Serve as first point of contact for compliance-related questions for MEET
transactions and processes
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Support a review of data trends to identify risk areas and work closely with
Legal, Compliance and Audit to solution gaps
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Work with Anti-Corruption Program Office and Compliance to ensure MAPP
transactions comply with MAPP policy and other healthcare professional
policies; review control design for any enhancements and ensure proper standard
operating procedures are in place
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Conduct periodic quality reviews of MEET systems to ensure standard controls
are functioning as expected
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Conduct detailed review/submission of a monthly audit sampling of My
Anti-Corruption Policy and Procedures (MAPP) transactions to ensure accuracy
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Conduct detailed monthly reviews of selected meetings (via sampling) to ensure
adherence to MEET processes
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Support the development and delivery of training aimed at addressing key
findings identified via monthly MAPP/MEET sampling
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Ensure all transactions are properly documented in applicable MEET system and
ensure standards are in place
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Support audit preparation and execution
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Ability to present to leadership and manage relationships with stakeholders
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Support Regional Process Integration & Controls Manager in working with
ACPO/Compliance to manage approvals for exceptions and identify opportunities
for further simplification of MEET processes and controls to better align with
business operational goals (while still maintaining a strong compliance posture)
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Support trainings related to MEET policies and processes as needed
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Support regional lead in raising compliance questions and challenges to
Corporate Compliance and / or Audit through regular governance meetings
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Raise compliance questions and challenges to Corporate Compliance and / or
Audit through regular governance meetings
BASIC QUALIFICATIONS
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Comprehensive knowledge and expertise in the technology landscape that
supports MEET
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Experience with accounting or compliance / audit transactions, preferably in a
shared service with strong compliance controls
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Ability to manage multiple stakeholders
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Proficiency in PC skills (MS Excel, Word, PowerPoint) required
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Good organizational skills to coordinate and manage multiple priorities
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Strong technical skills in managing transactions within a system
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Strong written and verbal communication skills enabling effective
communication with all levels of management
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Strong customer service skills and mindset
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Understanding of accounting terms and financial cycle
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Understanding of compliance / financial controls
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Strength with multitasking and ensuring accurate detail
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Ability to work under pressure and to handle several projects at once
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High level of self-motivation, energy and flexibility
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Understanding of MAPP Policy terms and healthcare compliance policies
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Strong interpersonal and organizational skills
PREFERRED QUALIFICATIONS
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Typical Years of Experience: Less than 2 years of experience in management,
compliance, and customer focused operations with significant volumes and risk
(including audit and/or finance experience)
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Minimum of bachelor’s degree in Business, Finance, or a related discipline
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Fluency in English and Chinese is a must; additional languages preferred
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Compliance experience and financial or audit controls background
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Comfort with ambiguity, anticipates changes, and influences direction of
innovative operational strategies
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Previous experience with pharmaceutical companies is preferred
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Fundamental knowledge of a large compliance related, customer facing
operations team
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Ability to engage with stakeholders to resolve issues and achieve objectives
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Proficiency in PC skills (MS Excel, Word, PowerPoint) required
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Proficiency with data analysis and visualization
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Experience with accounting or compliance / audit transactions, preferably in a
shared service with strong compliance controls
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Experience with Foreign Corrupt Practices Act transactions preferred
PHYSICAL/MENTAL REQUIREMENTS
Position is located is Dalian, China. Travel would be for work related needs
only. Weekend work could be necessary based on volumes.
Work Location Assignment: Flexible
Pfizer is an equal opportunity employer and complies with all applicable equal
employment opportunity legislation in each jurisdiction in which it operates.
Global Procurement
#LI-PFE
其他信息
行业要求:全部行业