职位详情
Roles & Responsibilities:
1. Fieldwork follow up to ensure programs run on time, with follow up to local offices.
2. Update of Forecast to ensure all coming projects are well registered in CXG platform.
3. Weekly communication to CRM to make sure all offers/contracts are up to date on IT system (Insightly)
4. Ensure invoices are sent out on time.
a) No later than 1 week after contract signature for new contract.
b) No later than 10 days after wave ends (last visit submitted).
5. Attend kick off call.
6. Project Management on 1 or 2 accounts, in duo with CRM.
7. Upon request from CRM:
a) Creation of logins (to be created within 3 days after email received from CRM).
b) Location list update within 4 days (upon request from CRM).
8. Client direct communication on operational tasks: logins, location list update, etc.
9. Assistance to Shanghai Office of BU China.
Key requirements:
1. Previous Internship experience in the field of operations or project management
2. Educational Qualifications:
Currently pursuing bachelor’s degree or Masters.
3. Skills and Knowledge:
a) Exemplary oral and written communications skills in English
b) Microsoft Office proficient
c) Ability to work in a global environment
d) Time Management
e) Organizational skills
f) Strong communicator
g) Team player
h) Result oriented
招聘人数:1人
公司介绍
ALBATROSS CXFounded in 2006, Albatross CX is a global customer experience agency servicing premium and luxury brands. It helps brands deliver positive, meaningful and memorable customer experiences. Albatross CX specializes in capturing and analysing experience feedback across all customer touchpoints as well as the retail teams, with a defined action plan and continuous follow up. Through its unique metric - Albatross Customer Experience (ACE) index, it allows brands to better understand not only what drives advocacy but also their performance vs their peers. Operating in 70 countries through its 17 global offices, Albatross CX delivers 360 degree customer experience framework to over 200 of the most prestigious brands. Albatross CX is a member of the Customer Experience Group, the alliance of three leading agencies offering together a platform that elevates customer experience. For more information, visit www.albatrosscx.com
工商信息
以下信息来自
企业类型
有限责任公司(自然人投资或控股的法人独资)
注册地址
上海市奉贤区青村镇南奉公路4458号2幢207室
统一社会信用代码
913101206694466025