1. Participate in product’s qualifications with TCF documents review within scope through the API system and liaise with suppliers in case of any issue or technical enquiry,
2. Collect, review and validate certificates, test reports and documents from suppliers to ensure compliance and safety of products,
3. Facilitate effective co-ordination with all interfaces throughout the reporting progress and customer performance analysis etc.
4. Keep clients updated and monitor the program status, coordinate with QA teams. Participate in clients meetings and support on technical enquiries and technical developments from the customer if necessary.
5. Follow up any issues or non-conformity and participate in continuous improvement with internal / external teams,
6. Undertake any other duties required by the direct manager.

1. 通过系统，参与TCF文件范围内的产品资质评审，并在出现任何问题或技术咨询时与供应商保持联系。
2. 收集、审核和验证供应商的证书、测试报告和文件，以确保产品的符合性和安全性;
3.在报告进度和客户表现分析等过程中促进与所有接口的有效协调。
4. 与客户保持更新，监控项目状态，与QA团队协调。必要时参加客户会议，支持客户的技术咨询和技术开发。
5. 与内部/外部团队一起跟踪任何问题或不符合项，并参与持续改进。
6. 承担直接经理交办的其他工作

Degree or above in engineering or related discipline工程或相关专业本科以上学历
Fluent in English and Chinese 中英文流利，英语口语流利熟练
At least 2-3 years of product compliance experience至少2-3年的产品合规经验
Experience in product compliance ideally on DIY/Tools/Hardware/Furniture/Decoration/Home Textile products.
***有DIY/小家电/装饰/家纺产品合规经验 ；纺织类专业或电子物理专业毕业优先考虑。
Familiar with product categories regulations and market constraints (Europe is a must, other markets such as Brazil, South Africa, US is a strong plus).
熟悉产品类别法规和市场约束(必须熟悉欧洲市场，其他市场如巴西、南非、美国更佳)
Good customer service sense and communication skills
良好的客户服务意识和沟通技巧
Self-motivated and independent
自我激励和独立能力
Highly organized, capable of working under pressure with multi-task assignments.
有较强的组织能力，能够在压力下完成多项任务
Technical knowledge and compliance requirements for European market for DIY: Hand tools, Hardware, Flooring, Furniture or Home decoration / Textile.
欧洲DIY市场的技术知识和符合要求:手工工具，五金，地板，家具或家庭装饰/纺织品。