主要职责
1. 了解自己客户的需求动态，以便计划和发展自己客户的销售活动。
2. 通过收集价格、产品、新产品、供需、市场份额等市场信息，监测市场竞争情况，制定销售策略。
3. 支持现有客户，跟踪订单以实现销售目标，建议交货进度/状态，讨论产品特性和机会，为客户提供整体解决方案。
4. 通过现有或潜在的销售机会和贸易/营销活动接近新客户以获得订单并扩大市场。
5. 预测销售计划，使更好的运营计划和监控销售活动。
6. 与供应商、客户和相关利益相关者建立关系，创造商业机会。
7. 定期拜访客户，保持长期的客户关系。
8. 处理客户对产品质量、可用性和交付的投诉。
9. 引入产品创新并提供符合客户需求的产品解决方案。
10. 与相关团队紧密合作，确保为客户提供高效的服务。
11. 收集市场信息，分析并准备总结报告给经理更新市场情况。
12. 通过提交业绩报告，如周报/月报、电话报告、月度和年度国别分析等，使管理层了解市场动态。
13. 通过参加教育研讨会，审查专业出版物，建立个人网络，参加石化研讨会或展览来保持专业和技术知识。
要求
1. 本科以上学历，商科、化学工程、高分子科学、材料科学或相关专业优先。
2. 有塑料/橡胶/聚合物/化工行业销售、客户服务或支持经验者优先。
3. 对聚合物和塑料有深入了解者优先考虑。
4. 熟悉微软办公软件、互联网和销售系统优先考虑。
5. 英语可沟通是需要的
Key Responsibility
1. Understand the demand dynamics of own accounts in order to plan and develop own accounts’ sales activities.
2. Monitor the competition in the market by gathering current market information on pricing, products, new products, demand-supply, market share, etc. to determine the sales strategies.
3. Support existing accounts, follow orders to achieve sales targets, advise on delivery schedules/ status, and discuss product properties & opportunities to provide total solutions to customers.
4. Approach new customers to obtain orders and expand the market through existing or potential sales opportunities and trade/ marketing activities.
5. Forecast sales plan to enable better operations planning and to monitor selling activities.
6. Build relationships with suppliers, customers, and related stakeholders to create commercial opportunities.
7. Visit customers regularly to maintain long-term customer relationships.
8. Handle customer complaints about product quality, usability, and delivery.
9. Introduce product innovations and offer product solutions that are aligned with customers’ requirements.
10. Work closely with related team to ensure efficient service is delivered to customers.
11. Collect market information, analyze, and prepare a summary report to the manager to update the market situation.
12. Keep the management informed of the market movement by submitting performance reports, such as weekly/monthly reports, call reports, and monthly and annual country analyses.
13. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in petrochemical seminars or exhibitions.
Qualification
1. Bachelor’s Degree or higher in Chemical Engineering, Polymer Sciences, Material Sciences, or related fields is a plus
2. Experience in Sales, Customer Service or Support for Plastics/ Rubber/ Polymer/ Chemical industries is a plus.
3. In-depth knowledge of polymers and plastics is a plus.
4. Familiar with Microsoft Office Programs, Internet, and Sales systems is a plus.
5. English communication is required
职能类别：销售代表
关键字：面销/陌拜ToB（企业/机构）会展销售渠道销售英语能力双休
英语熟练