Introduction to the role 岗位介绍
Responsible for field services delivery during pre-sales, middle-sale and post-sales, including but not limited, technical communication, installation and commissioning, inspection and maintenance, site troubleshooting and repair, and also remote services to customers.
Main responsibilities 主要职责
? Comply with EHS policy and make sure the services are delivered in line with company policy and guideline；
? Responsible new equipment installation and commissioning service；
? Provide technical communication, product operation and maintenance training to customer；
? Quickly response to the customers on equipment troubleshooting and site repair, fix the issue and recover the operation, escalate to the supervisor/manager in a timely manner if not solved；
? Feedback the product quality quickly, make the analysis and proposal, coordinate with related teams to address the site issues for customer satisfaction；
? Work closely with sales team to provide full support to customers and drive the business growth.
To succeed 任职条件
? MS office (Word, PPT, Excel);
? Mechanical engineer familiar with CAD/Solidwork software;
? Electrical engineer skilled in using CAD or ePlan and other electrical drawing software, familiar with the basic knowledge of PLC programming, able to use C, C++ language programming.
? Process engineer familiar with grinding, flotation and thickening dehydration process basic knowledge;
? Can understand the mechanical drawings and manuals in English language;
? Can write and communicate in English;
? Cheerful personality, can bear hardships and stand hard work;
? Strong sense of community and collective honor.
Additional information 附加信息
？Mechanical Engineer:
Major in mechanical design and automation
Electrical Engineer:
Major in Electrical Engineering and automation;
Major in Automation
Mineral process Engineer:
Major in mineral(Familiar with grinding, flotation, concentration knowledge)
Can adapt to high altitude and underground travel work.
职能类别：机械设备工程师