职位详情
五险一金
年终奖金
带薪年假
年度旅游
发展空间大
弹性工作
Key Accountabilities:
Manage & develop business with key customers
1.Build and maintain good relationship with key accounts for the company.
2.Lead the development of joint business plans (ABP) focusing on driving the customer’s KPIs and sustainable system profitability.
3.Manage the negotiation of trading terms with national key accounts.
4.Actively participate in the execution of national key account contracts to ensure quality and consistent results while driving win/win results
5.Identify business opportunities with key accounts to maximize sales & profit growth potentials for both customers & Costa.
6.Customer Marketing: Initiate and execute trade customer programs for driving CPD.
7.Manage and Control Direct Marketing Expenses so as to ensure spend within company budget and optimize the system ROI.
Optimize the customer service level via execution excellence:
1.Drive Execution Excellence in customer sites, and optimize Costa service level, quality standard, so as to maximize the customer satisfaction and deliver Costa standard.
2.Operation Training : Plan & Deliver Costa Brand and Execution (SOP) training to customer and operators so as to ensure the operator can deliver the best service to Costa consumers.
3.Project Management: Proactively work with cross functional team such as Marketing, Operation, instore design, Bottlers, etc to deliver the projects and innovations.
Required knowledge, skills or experience
1.College degree or above, 8+ years of key account management experience Knowledge and experience in foodservice and convenient store channel is highly preferred
2.Experience in foodservice solution will also be considered value-added
3.The incumbent must also have good negotiation /presentation / communication and strong PowerPoint and Excel skills.
4.Excellent written and oral English & Chinese skills
其他信息
行业要求：全部行业
所属部门：New Growth
公司介绍
COSTA COFFEE的故事起源于1971年，当时两名意大利兄弟Sergio和Bruno来到伦敦，他们渴望让美味的咖啡成为伦敦人日常生活的一部分。1981年，COSTA兄弟在伦敦的沃克斯豪尔桥路开设了第一家咖啡店。从这里开始，COSTA COFFEE足迹遍布伦敦、英国乃至全球。目前，COSTA COFFEE在全球32个市场拥有3800多家门店，8000多台自助咖啡机，并在英国有3000多家酒店餐饮渠道合作伙伴。
咖世家咖啡在中国的足迹始于2006年上海的第一家门店。如今，在中国，咖世家咖啡共有超过500家门店和几千名全职兼职员工，共同致力于带给中国市场最棒的咖啡体验。2019年，咖世家咖啡加入了可口可乐的大家庭，我们期待着在未来能够让更多的消费者有更多的机会体验到来自咖世家的优质咖啡。
在咖世家咖啡，我们是这样一个真诚而温暖的团队，拥有对咖啡执着的热情，渴望为我们的顾客、社区和伙伴创造美好的体验，充满信任的环境使我们志向远大、敢为先行，与公司共成长。在快速发展的经济环境下，我们鼓励大胆的变革和勇敢的合作, 将新的想法付诸实践!
欢迎加入咖世家咖啡, 开启非凡职业之旅！
The Costa Coffee story began back in 1971, when two Italian brothers – Sergio and Bruno – arrived in London with a burning desire to make great tasting coffee a part of everyday life. In 1981 they opened the first coffee shop in the heart of London, from here the Costa family continued to expand across London, the UK and eventually the globe. There are now over 3,800 Costa Coffee shops in 32 markets, 8,000 express machines worldwide and over 3,000 Proud to serve partnerships in the UK.
Costa Coffee started its footprint in China in 2006 when the first Costa store was opened in Shanghai. Now there are over 500 Costa stores across China with several thousand Costa employees and partners dedicating to inspiring China to love great coffee. As Costa Coffee joined the big Coca-Cola family in 2019, we expect to grow into a coffee company serving great quality coffee to more people and more often.
At Costa, you’re part of a genuine and warm team that shares a passion for our coffee, and a desire to deliver great experiences to our customers, our communities and to our people. An environment of trust enables us to be bold in our aspiration and courageous in our actions to grow ourselves and our business. We‘re always asking how we can do better in our fast-paced and growing business and empowered to bring forward new ideas blended with a courageous collaborative spirit and bold transformative action.
Welcome to Join COSTA COFFEE & Start an Exceptional Adventure!
