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更新:2024-04-29
案件管理高级经理
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深圳福田区  | 5-10年  | 社招
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In order to continuously build and promote ethics & integrity culture in Walmart China, responsible for managing ethics cases ; providing proactive ethics support and expert advice & guidance by responding to relevant stakeholders on requests about Ethics opinions; managing the Ethics projects and supporting business unit on reporting about Ethics case trends, significant Ethics issues.


Responsibilities
1. Manage the execution of the relevant Ethics case management and investigative process, ensure the fairness and consistency of conclusion and recommendation; which includes:
1) Ensuring intake of allegations are accurate; initial assessment of allegations and escalation on tier 1 cases to Global Ethics Office;
2) Keeping communication with the reporting individual to request additional information for incomplete or insubstantial allegations;
3) Following up with investigation team to ensure the thorough and effective investigation has been completed within timeline;
4) Review of factual findings with investigator, legal and business owner if needed;
5) Analyzing ethics violation and determining the consistent range of discipline action;
6) Resolves cases with business leaders and decision makers by reviewing facts, conclusions and recommended corrective plan with business owners, investigation team, legal and HR partners;
7) Following up with business owner regarding implementation of remediation measures;
8) Completing communication with reporter and subjects of unsubstantiated allegations, close out cases.

2. Continuously review and optimize the case management process for higher efficiency by evaluating effectiveness of investigation to detect ethical misconduct, applying suggestions for improving efficiency and effectiveness of the case management process and provide feedback to Global Ethics Office.

3. Managing all the ethics related opinion requests by seeking for guidance from Global Ethics Office if needed; provide proactive ethics support, expert advice and guidance by responding to stakeholders on requests about ethics opinions; and documenting the opinion and response in the case management system.

4. Manage ethics projects by conducting background research under oversight of supervisor; partnering with Line Managers in other parts of the company to identify operational processes to prevent or detect unethical behavior; analyzing data for ethics projects; and completing multiple tasks to assist with the completion of the project.

5. Develop and manage ethics projects, analyzing data for ethics projects; and completing multiple tasks to assist with the completion of the project.

6. Support the execution of a quantitative and qualitative business unit reporting model for Walmart China to engage and inform on ethics trends, significant ethics issues and cases involving Walmart China associates as well as suppliers, which includes ethics status, trend, potential concerns, anticipated issues and suggestions.

7. Demonstrate up-to-date expertise in ethics and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

8. Model compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans.

Requirements
1. At least 8 years‘ related work experience in multi-national company.
2. Familiar with retail and consumer business;
3. Good judgment, model the WM culture;
4. Excellent English proficiency required;
5. Bachelor degree, major in Ethics, Legal, Compliance or Auditing is prefer;
6. Strong computer and analytical skills;
7. Strong presentation and communication skills;
8. Strong interpersonal, people skills.

其他信息
语言要求:英语、普通话
行业要求:全部行业
所属部门:道德与合规部
工作地址
深圳-福田区印力中心
公司介绍
沃尔玛公司由美国零售业的传奇人物山姆·沃尔顿先生于1962年在阿肯色州成立。经过六十年的发展,沃尔玛公司在24个国家和电子商务网站的46个品牌旗下经营约10,500家分店。沃尔玛全球2021财年营收达到5592亿美元,全球员工总数230万名,多次荣登《财富》杂志世界五百强。
沃尔玛致力于通过实体零售店、在线电子商店、以及移动设备移动端等不同平台不同方式来帮助世界各地的人们随时随地节省开支,并生活得更好。

沃尔玛对中国经济和市场充满信心,并致力于在中国的长期投资与发展。沃尔玛于1996年进入中国,在深圳开设了沃尔玛购物广场和山姆会员商店。
目前沃尔玛在中国经营多种业态和品牌,包括沃尔玛大卖场和山姆会员商店,沃尔玛中国已经在全国100多个城市开设了数百家门店和数家配送中心。
沃尔玛中国注重人才本土化,鼓励人才多元化,特别是培养和发展女性员工及管理层。目前沃尔玛中国超过99.9%的员工来自中国本土,商场总经理全部由中国本土人才担任,女性员工占比约66%,主管职等及以上的管理人员53%为女性。2009年公司成立了“沃尔玛中国女性领导力发展委员会”,以加速推动女性的职业发展。
秉持着目前良好的发展势头,沃尔玛将持续扩大在华的投资,未来线上线下齐头并进给顾客提供更好的服务。同时,沃尔玛将继续升级现有门店、加强食品安全,与本土供应商共赢发展。沃尔玛希望能创造更多就业岗位,在与中国经济共发展的同时成为消费者信赖的优秀企业公民。
基于负责任招聘的要求,应聘者无需为获得沃尔玛工作机会而支付任何费用。任何人发现沃尔玛员工/第三方以沃尔玛名义向应聘者收取费用,均可向沃尔玛道德与合规部(******************)举报。
若用人单位提供虚假招聘信息,以担保或其他任何名义收取财物,扣押或以保管为名索要证件,都属于违法行为,应当提高警惕。
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