Responsibilities
• Lead, develop and motivate a team of sales managers to exceed client targets, achieve business goals, maintain compliant operations while delivering optimal customer experience.
• Oversee the performance of key sales functions, provide guidance and assistance in the execution of functional responsibilities, help set objectives and achieve established goals.
• Responsible to set and track sales targets & KPIs, own and drive all project related activities to achieve quarterly and yearly sales revenue.
• Perform weekly call with reporting managers to understand and identify best practices to achieve set goals.
• Review, understand and take action regarding sales and productivity results on a weekly and monthly basis.
• Lead weekly, monthly, and quarterly business review with client stakeholders to evaluate team’s performance, business insights and outlook for current and future quarters.
• Prepare sales analysis reports and suggest improvements plans for internal & external management.
• Develop and ensure best practice documentation procedures and internal communication processes across sales teams.
• Maintain CRM hygiene & use it as a single source of truth for forecasting, reporting & analysis purposes.
• Take full ownership and ensure operational excellence in order to improve overall business sales processes, identify process gaps or inefficiencies, recommend solutions and contribute to the implementation of those solutions.
• Initiate and drive business strategy discussions with C-level executives and business decision makers, identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success.
• Identify and communicate local market needs, drive issues to resolution, minimizing impact of potential issues that arise.
• Ability to understand the challenges within the assigned territory and create strategies to address them appropriately.
• Act as a single point of contact for the field to advise on important matters for all program related activities on a regular basis.
• Collaborate with other regional site leaders to evolve playbooks for incubating, launching, and scaling business processes.
• Regular interaction with client stakeholders, marketing, and internal sales and project team to maintain rhythm of business.
• Plan and execute incentive plans, including team activities within the allocated budget to maintain an open-communication culture for the team to share ideas, challenges & perceptions.
• Manage overall team sizing and growth in line with the business’ commitments, while building a world-class talent pool.
• Coach, train & evaluate team leaders to monitor their teams’ performance.
• Responsible for providing new & refresh trainings to retain inside sales talent.

Competencies
• Bachelor’s Degree is preferred.
• 10+ years of relevant work experience in business sales operations, sales business analytics, performance management and finance/budget management.
• 5+ years of leadership and/or people management with consultative-based sales approach managing the technology cloud business portfolio in Hong Kong & Taiwan regions.
• Excellent command of English and Mandarin languages with ability to converse in Cantonese dialect.
• Passionate about cloud technology, strong financial business acumen with demonstrated experience in business planning and/or P&L related management.
• Strong track record of sales planning and program management skills with pass success of leading innovative and strategic business initiatives, including strong mastery of CRM such as Microsoft Office Suite, Dynamics CRM, sales dashboard etc.
• Experience with customer experience and sales, able to listen and respond to consumer needs, effectively communicate features and benefits of highly innovative products to customers.
• Agility to manage ambiguous and complex situations, while maintaining a good rapport with customers.

其他信息
语言要求：英语、粤语
行业要求：全部行业