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更新:2024-04-29
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北京朝阳区  | 10年  | 社招
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Are you interested in being part of a fast-paced technology company offering the next generation of online payment systems and services? Amazon Payment Services Division is looking for a motivated program manager to join APAC Payment team in Beijing, China.
At Amazon APAC Payments, we aspire to provide the world’s best-in-class customer experience, product solutions to our customers. In China We own the end-to-end payment experience for China customer and focus on the payment methods coverage, payment CX improvement, and cross border payment solutions.

We seek an innovative, customer-centric, and results-driven individual to join our Amazon team as a Program Manager. This candidate will be responsible for running the Amazon Payment product and programs for China business, driving the payment experience improvement and evolution for both individual customers and sellers, managing the relationship with payment partners, and payment compliance management.


Key job responsibilities

Drive the payment experience evolution by delivering new payment product to customer
Identify payment experience gap and initiate projects to improve
Manage relationship with payment partners to maintain and improve payment performance, reduce cost of payment
Cooperate with business team and payment partners to launch payment marketing programs
Monitor payment related regulation/policy trend and change, work closely and pro-actively with internal stakeholders, such as Legal/Public Policy/Compliance, and external partners to manage the compliance requirement and risk
Work with payment operation team and Tech team to solve payment issues

Basic qualifications

6+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Strong stakeholder management skills to effectively work with a variety of stakeholders and leadership, both internal and external
- Strong analytical skills: ability to use data and metrics to drive performance
- Demonstrated ability to operate both strategically and tactically, with a high degree of organization and ability to manage multiple priorities
- A motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision
- Demonstrated ability to identify and solve ambiguous and highly complex problems. In particular, identifying customer needs and developing/executing action plans
- A fast learner who is able to quickly learn the business and think strategically about emerging needs and opportunities
- Excellent written and verbal communication skills in both Chinese and English

Preferred qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Payments industry knowledge preferred
- Project Management experience preferred
- Online/technology experience preferred
- Background in cross-border e-commerce

其他信息
语言要求:英语、普通话
行业要求:全部行业
所属部门:Payment
工作地址
北京-朝阳区远洋国际中心A座
公司介绍
亚马逊于2004年进入中国,秉承“顾客至尚”的理念,不断为中国用户创新。目前亚马逊中国确立了四大核心战略,包括以亚马逊“海外购”和亚马逊“全球开店”为中心的跨境电子商务业务,涵盖纸书、Kindle电子书阅读器和电子书的亚马逊阅读,亚马逊物流+和亚马逊云计算服务(AWS)。
亚马逊中国电子商务的愿景是:任何中国消费者,随时随地都能够通过亚马逊中国轻松获得来自世界各地的高品质商品;任何中国企业,都能通过亚马逊全球资源和站点走向世界,树立全球品牌。
依托亚马逊全球14大站点、独一无二的全球供应商资源和跨境物流体系,亚马逊中国持续推进国际品牌战略,目前已成为国内拥有最多国际品牌及选品的自营电商之一,并逐渐成为了中国消费者信赖的优先选购高品质国际正品的站点。2014年,亚马逊中国正式上线亚马逊“海外购”商店——亚马逊全球第一个本地化的全球商店,消费者用中文即可直接浏览和购买来自亚马逊美国和亚马逊英国网站的同质同价的国际品牌及海量选品,并由亚马逊全球物流从亚马逊美国及欧洲运营中心递送给中国消费者。与此同时,消费者可拥有本地化的购物流程和体验:单一账号、统一购物车、本地支付和在地化的客服支持。亚马逊“海外购”商店深受中国消费者欢迎,目前已经成功引入了来自亚马逊美国和亚马逊英国的30大品类、数百万选品。2016年10月,亚马逊Prime会员服务正式登陆中国。在中国推出的亚马逊Prime会员服务专为中国消费者量身定制,是亚马逊全球首个提供跨境订单全年无限次免费配送的会员服务,也是国内首个提供从美国直邮中国跨境订单全年无限次免费配送的会员服务。
亚马逊“全球开店”致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本和墨西哥在内的9大海外站点已向中国卖家全面开放。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。图书是亚马逊2004年进入中国首先开展的业务,目前亚马逊中国已成为中国读者最喜爱的购书网站之一。自2012年12月上线电子书店起,亚马逊陆续在中国推出了Kindle电子阅读器全系列产品、Fire平板电脑、以及Kindle Unlimited电子书包月服务,并与超过660家中国出版商和进口书商合作,为中国读者提供了超过42万册电子图书。
2015年10月,亚马逊物流+正式启动,为中国企业带来全方位的仓储物流解决方案,帮助中国企业以更高效的方式、更优化的成本管理其仓储物流体系。
亚马逊云计算服务(AWS)自2014年起以“有限预览”的方式为部分中国客户提供服务。自2016年8月1日起, AWS中国(北京)区域的云服务将由光环新网运营和提供。新的合作关系是为AWS中国(北京)区域而特别定制的,旨在为需要在中国数据中心运行工作负载的客户提供一流的云服务,这也体现了亚马逊对客户的长期承诺。目前AWS中国(北京)区域有两大可用区,也是AWS全球13大区域之一。
若用人单位提供虚假招聘信息,以担保或其他任何名义收取财物,扣押或以保管为名索要证件,都属于违法行为,应当提高警惕。
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