作为制药包装行业国际公司的服务经理，您将负责管理实验室服务和咨询服务，以及部分业务拓展（BD）职责。您将领导团队提供高质量的服务，满足客户需求，并积极开展业务拓展活动，以推动公司在市场中的增长。
As the Service Manager of an international company in the pharmaceutical packaging industry, you will be responsible for managing laboratory services, consulting services, and some business development (BD) responsibilities. You will lead the team to deliver high-quality services, meet customer needs, and actively engage in business development activities to drive the company's growth in the market.
职责 / Responsibilities:
1. 管理实验室服务和咨询服务团队，确保提供高质量的客户服务，满足客户需求。

Manage the laboratory services and consulting services team to ensure the delivery of high-quality customer service and meet customer needs.
2. 协调实验室服务和咨询项目的执行，监督项目进度和质量，确保项目按时交付并达到客户期望。

Coordinate the execution of laboratory services and consulting projects, oversee project progress and quality, ensure projects are delivered on time and meet customer expectations.
3. 拓展新客户和维护现有客户关系，了解客户需求并提供相应解决方案，以增加销售和服务收入。

Develop new clients and maintain existing client relationships, understand customer needs and provide appropriate solutions to increase sales and service revenue.
4. 参与制定和执行业务拓展策略，开展市场调研和竞争分析，发现业务增长机会并制定相应计划。

Participate in the formulation and execution of business development strategies, conduct market research and competitive analysis, identify business growth opportunities, and develop corresponding plans.
5. 协调与销售团队合作，支持销售活动，达成销售目标，并确保与客户的良好沟通和合作。

Coordinate with the sales team, support sales activities, achieve sales targets, and ensure good communication and collaboration with customers.
6. 定期评估服务质量和客户满意度，收集反馈意见并采取措施改进服务。

Regularly assess service quality and customer satisfaction, collect feedback, and take measures to improve services.
7. 管理服务项目的预算和成本控制，确保服务项目在预算范围内完成。

Manage the budget and cost control of service projects to ensure projects are completed within budget.
要求 / Requirements:
1. 本科及以上学历，医药、化学、生物工程或相关领域优先。

Bachelor's degree or above, preferably in Pharmacy, Chemistry, Bioengineering, or related fields.
2. 至少3年以上实验室服务或咨询服务管理经验，有商务拓展经验者优先。

At least 3 years of experience in laboratory services or consulting services management, with business development experience preferred.
3. 出色的沟通和谈判能力，能够建立并维护良好的客户关系。

Excellent communication and negotiation skills, able to establish and maintain good customer relationships.
4. 具备商业敏感度和市场分析能力，能够识别业务机会并制定相应策略。

Business acumen and market analysis skills, able to identify business opportunities and develop corresponding strategies.
5. 熟悉实验室服务或咨询服务的运作流程和标准，具备相关行业知识和经验者优先。

Familiar with the operation processes and standards of laboratory services or consulting services, with relevant industry knowledge and experience preferred.
6. 良好的团队管理和领导能力，能够激励团队成员达成共同目标。

Good team management and leadership skills, able to motivate team members to achieve common goals.
该职位将为有经验和技能的专业人士提供一个机会，通过管理和拓展实验室服务和咨询服务，以及积极参与业务拓展活动，推动公司在制药包装行业的成功发展。

This position will provide an opportunity for experienced professionals with the skills and expertise to manage and expand laboratory services, consulting services, and actively participate in business development activities to drive the successful development of the company in the pharmaceutical packaging industry.

其他信息
语言要求：英语