Summary of the role:
At Volvo Car Service Operations APAC and department Global Technical Support, you are part of a global team with the purpose to safeguard that our consumers continuously have the freedom to move, by providing preventative & precise support for our mobility solutions.
The automotive industry is currently undergoing a significant transformation driven by changing consumer behaviours, technology shifts and digitalization. Within the department Product Performance, we are applying our data driven and customer-oriented approach to help others to see and understand the customer when a defect caused by a quality deviation occurs.
Our mission is to provide customers with solutions for their problems by acting preventatively, at high speed with maximum precision.
If you share our passion for our customers – Then Product Performance is the place for you.
What you will do?
As Product Performance Engineer APAC, you are part of a global team, working cross-functionally within the Current Model Quality Arena.
You are the interface between APAC markets, Current Model Quality and other problem resolving functions within our company. Your main task is to identify product defects caused by quality deviations, drive these issues for fast resolution and later communicate Service and Product solutions to the markets.
Why do you fit the profile?
You and your skills
You have experience from Data science and Quality improvement within Automotive industry (or equivalent work life experience), Degree in Engineering, Excellent language skills in English, both in writing and speaking.
Aftermarket experience, technical knowledge within High Voltage system, Infotainment, Electrical Systems or Engine management is meritorious.
On a personal level
As a person you are well structured with an analytic approach to your tasks.
You are a team-player with a positive attitude and have excellent communication skills.
You adapt easily to different situations and specific needs.
Strong customer focus, courage, and an ability to balance stakeholders are also important competences in this role.
职能类别：客户质量工程师
关键字：产品质量PPE