职位详情
包住宿
包吃
五险一金
节日福利
年终奖金
做五休二
岗位职责/职位描述
Primary Responsibilities主要职责
·Ensure all grooming meet hotel standard, including uniform, hair and make up.
·Check shift hand over record and handle items from previous shift.
·Get familiar with reservation material, know well about customer induvidual information, expecially name of VIP comstomer, and all hotel promotion.
·Get familiar with different policies of room sales, to promote for costomers and strive for best economic benefit.
·Get familiar with different professional business and service skills of One Stop Service, for better serving our comstomers.
·Know well about information inside and outside of hotel, offer accurate information service.
·Make report and offer accurate reception information for other departments.
·确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
·查看交班记录，了解上一班的移交事项，并负责处理。
·熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。
·熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取***的经济效益。
·熟练总台各项专业业务和技能。
·熟练掌握店内外信息，提供准确的问讯服务。
·负责客房钥匙的管理和发放工作并严格遵守验证制度。
·制作有关报表，为其它部门提供准确的接待信息。
Knowledge and Experience知识和经验
·College degree or above, fluent English.
·Outstanding, flexible and open-minded, work responsibly, and hold strong service and sales consciousness
·Get familiar with customer policy, facilities and equipment, service type, and working rules & policy of the hotel.
·大专以上文化程度，英语流
·性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任
·通晓酒店各项对客政策、设施设备及服务种类以及总机工作制度和规范
职能类别：咨询热线/呼叫中心客服
关键字：总机
公司介绍
Connected to the Louvre International Furniture Exhibition Center, the landmark Sofitel Foshan is situated in China leading furniture city - Lecong of Shunde with convenient transportation accessibility. It is only twenty-minute drive to Foshan downtown and 60 minutes to Guangzhou Baiyun International Airport.
Sofitel Foshan which well blended with French and Cantonese “Art de Vivre” offers 325 stunning decorated and spacious rooms and suites, 4 distinct room styles for guests to choose from, including modern, post-modern, neo Chinese and French. Each room is equipped with the state-of-the-art facilities as well as L’Occitane bathroom amenities. Guests can buy any movable items in the hotel, including all furniture, carpet, decoration, accessories that found in all the hotel rooms and public area.
Hotel guests can enjoy a diversity of local and international culinary delights at two restaurants on top floors. The all-day dining restaurant Kwee Zeen features sumptuous buffet as well as a la carte menu; Italian restaurant Allegria features a Mediterranean lifestyle and classic Italian Tuscany décor; Sky Bar with resident DJ, the regular trendy events dazzle visitors nightly.
Sofitel Foshan features a range of wellness options for travelers with an indoor swimming pool, a So Fit 24-hour fitness center, plus Sofitel signature So Spa with L’Occitane. Indulgence has never looked or felt this good.
The pillar-less 918 sqm Baroque style ballroom, spacious ballroom foyer, outdoor garden and the flexible banquet menus creates the perfect setting for an extravagant Wedding and other celebrations. Altogether 6 meeting rooms, with latest A/V facilities, are also provided.
佛山罗浮宫索菲特酒店位于中国家具商贸之都——顺德乐从，与罗浮宫国际家具博览中心为伴，是雅高集团在佛山市的***家索菲特酒店。距离佛山市中心仅需二十分钟车程，距离广州白云国际机场仅60分钟车程。佛山罗浮宫索菲特酒店致力于提供奢华精致的家居体验式酒店概念，融合法式及粤式生活艺术“art de vivre”。
酒店拥有325间豪华客房及套房，四种风格各异的客房设计供客人自行选择，包括现代、后现代、新中式和法式风格。客房配备现代化先进设备及欧舒丹洗浴用品。每间客房或套房内的家具及装饰配件等皆可面向客人出售。法国餐厅呈献无国界美食，还有特色意大利餐厅，空中酒吧。乐吧不仅是品味醇饮，悠享惬意时光的理想之地，亦是会晤商业伙伴的首选。
水疗中心So Spa，游泳池及24小时健身俱乐部So Fit，使宾客在工作之余邂逅悠闲。
酒店内还拥有面积约918平方米的无柱大宴会厅，灵感源自于法国罗浮宫博物馆内的拿破仑三世展区，遵循巴洛克建筑风格设计，坐拥宽敞明亮的宴会前厅，户外花园及灵活的宴会菜单，给新人创造出极致奢华的浪漫婚礼。还有6个设施完备的多功能会议室，满足各种宴会需求。
