职位详情
Job Summary
This is a high visibility position, accountable for the successful strategic alignment between the business and IT related organizations, as well as a working understanding of company business processes and functions across the globe. You will be responsible for technology functionality supporting the processes of front office functions covering marketing communications and sales. You will be involved in demand analysis, clarification and prioritization, starting from the conceptual stage, with Communications, Marketing & Sales Operations.
Core Responsibilities
1. Play the role as global CRM Community Manager:
• to set and implement the change project plan to re-energize the CRM Network of Excellence according to the management strategy
• Liaise with global and regional/country local CRM contributors in business and IT functions to animate the community through a streamlined, objective focused framework in an efficient manner
• Conduct business process transformation interviews and sharing forums to improve the CRM end-user satisfaction by optimizing the working process and invention of new tools
2. Work as IT business partner to identify and qualify new IT Demands:
• Lead strategic initiatives and work with business stakeholders to identify and classify requests according to priorities and release schedule
• Provide consultancy in preparing business cases, including ROI statements and KPI definition, to realize IT function added value to business
3. Stay current with emerging technical innovations & application development technologies and solutions within relevant remit
4. Suggest innovations and technical/process improvements that will lead to operational efficiency, automation and/or enhanced business impact
Qualifications
• Bachelor's Degree in Computer Science, Information Technology or Business Administration, ideally with a focus on marketing and sales operations
• 10+ years of experience in CRM, PRM and/or other sales, marketing, and communication related systems/applications; and intensive knowledge of how front-office business management information technology can be leveraged to operating
• Expert of MS digitalization tools (incl. analytics and communication) such as PowerApp, PowerBI, PowerAutomate, SharePoint, Forms, Sway etc.
• Excellent communication and presentation skills, virtual team & project management competencies.
• Fluent in English; and additional languages are a plus
Note: 希望有一定成熟度，对接global corporate functions 部门诸如saels/operation/marketing 等，需要熟悉部门业务；英语要好
其他信息
行业要求：全部行业
所属部门：SHL西门子医疗系统有限公司
公司介绍
在西门子医疗，我们的目标是通过全面实现数字化医疗，助力医疗服务提供者在各自领域推进精准医疗、转化诊疗模式、改善患者体验，以全方位助力其提升价值。每一天，全球有五百万名患者在影像诊断、临床诊疗、实验室诊断、分子医学以及数字化医疗和企业服务方面受益于我们的创新技术和服务。拥有超过170年历史，在全球范围内持有18,000个专利，西门子医疗是先进的医疗技术公司。我们在全球超过70个国家约66,000名员工将继续创新，塑造医疗行业的未来。
At Siemens Healthineers, our purpose is to enable healthcare providers to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, and improving patient experience, all enabled by digitalizing healthcare.
An estimated five million patients globally everyday benefit from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
We are a ********medical technology company with over 170 years of experience and 18,000 patents globally. With about 66,000 dedicated colleagues in over 70 countries, we will continue to innovate and shape the future of healthcare.
