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更新:2024-05-11
Specialist Customer Experience Coordinator
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北京海淀区  | 本科  | 社招
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发展空间大
扁平管理
领导好
带薪年假
绩效奖金
职责描述:
-Monitor and pre-qualify all incoming inquiries
· Open Salesforce cases/opportunities and set to appropriate person/department
· Monitor tender websites and portals
· Support Sales teams with tender submissions including collation of commercial documents
· Support the CX & CO team with end to end communication
· Support customer training courses
· Work closely with master data teams to ensure accurate data
· Work closely with Front office and Order Entry Specialist Team
· Every other tasks to improve effectiveness apply
· Back up support for same functions noted within the job description for other regions
· Maintain an excellent working knowledge of Bruker products
· Other duties as may be defined which are broadly in line with the duties and objectives above.
任职要求:
Required qualifications:
· High school diploma or equivalent required
· Business Administration or relevant field
· Experience in the high technology life science field or NMR
· Excellent written and verbal communication skills
· Current valid driving licence
· No visa disqualification from the USA or EU
Required Skills and experiences (IT, language, working skills/experience)
· Detail orientated with excellent organizational skills
· Creative thinker with a decision-ready attitude to achieve
· Hands on experience with SAP, CRM software **************
· Proficient in Microsoft Office applications (Word, Excel, Outlook)
· Excellent interpersonal communication (both written and oral) skills in local language and English
· Ability to deal with people at all levels
Required Soft Skills
· Self-discipline and the ability to decide priorities in a rapidly changing commercial environment
· Ability to work independently, as well as in a team
· An outgoing and likeable personality with a high degree of personal integrity
· A flexible attitude to working hours which are sometimes influenced by factors such as the need to complete the job
· Problem solving capabilities
· A very high standard of personal presentation.

其他信息

行业要求:全部行业
工作地址
北京-海淀区中关村东升科技园B-6号楼C座8层
公司介绍
布鲁克(纳斯达克股票代码:BRKR)是一家拥有50多年历史的全球性企业,我们研发制造的科学分析仪器能够帮助在生命科学、制药、生物技术、医疗与分子诊断研究、应用市场、纳米科技以及材料化学分析领域的企业与科学家们快速解决他们面临的多种多样的探索与应用的问题。我们提供的技术平台包括核磁技术、质谱技术、气相色谱技术、X射线技术、发射光谱、原子力显微镜、光学测量技术、荧光显微镜以及红外与拉曼分子光谱技术。我们的仪器系统在化学、生物、放射学、核设备与爆炸物探测领域有广泛的应用。
布鲁克全球旗下由布鲁克Biospin、布鲁克CALID、布鲁克Nano三个业务集团以及布鲁克Energy & Supercon Technology业务部门构成。
目前,布鲁克公司在全球范围内的30多个国家拥有70多家分公司与办事处,超过6500名全球员工在为布鲁克的持续发展贡献力量。2014年布鲁克的全球销售额达18亿美元。
布鲁克进入中国市场已有40多年的时间,作为全球增长**也是潜力**的市场之一,中国市场一直受到总部的高度重视,近几年对中国的投资规模和支持力度也在不断增加。布鲁克中国的总部设立于北京,并在上海和广州设有分公司。同时北京和上海均设立了仪器应用培训实验室和售后服务中心。目前布鲁克中国拥有270名员工,2014年销售收入1.12亿美元。
全球网址:***************
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