Major responsibilities:

Duties and responsibilities include, but are not limited to:

· Take
care spare part inquiry, prepare and manage spare part quotation.

· Order
handling in SAP system, check and push the pre-payment, lead time and goods
delivery, billing, and order accomplishment. (Order to Cash)

· Contract
term compliance verification with credit controller, and other relevant
teams/departments according to company’s policy.

· Sales
process support, including bidding documents, bidding deposit and etc.

· As
a contact window with service sales, collaborate with internal departments (purchase,
planner, and logistics, PTD) to expedite customer orders on time and make the
business run smoothly.

· Maintain
and update relevant master data and customer e-procurement platform.

· Provide
sales & marketing support by request.

· Work
with internal and external partner to promote service value.

· Other
ad-hoc tasks to be assigned by leader.

Candidate’s profile

Education

· University /
College graduated.

Experience

· 2+ year’s
customer service experience.

Knowledge

·
Tools & Product knowledge.

· Service
process

· SAP
experiences are considered as the advantages.

Skills

· Strong
customer communication skill

· Strong PC
skills and good on Excel

· Basic
selling skill

Language

· Fluency in
English

Attributes

· Patient
& carefulness

· Strong
communication

· Continuously
learning

· Analytical

· Teamwork

Behaviors

· Proactive

· Good time
management

· Customer
oriented