Job description:

· Responsible to spec document including JIRA ticket creation, confluence content creation, business user notification (such as, Visio flowchart, ER diagram, etc.)

· Work with RPA developer team to explain business process and talk about RPA options

· Assist testing RPA and address the issues to RPA developers for quick fix

· Document RPA user guide and specify the features of individual RPA (user training purpose)

· Track progress for open projects and address the issues to US partner

· Monitor existing RPAs performance and improve success rate

· Troubleshoot RPA issue w/ the business, and complete root cause analysis

· Update RPA profiling and maintain control sheet