学历背景 Qualifications
本科及以上学历（专业不限）
College degree or above (no requirement for major)

语言要求 Languages
1 . 中文：母语，普通话标准流利
2 . 英语：具备基本的听说读写能力，可用英文进行简单的日常工作交流（通过CET4及以上等级考试为佳）
3 . 法语及其他小语种：非必要条件，是加分项
1 . Chinese: native speaker, fluent in Mandarin
2 . English: basic listening, speaking, reading and writing skills, with the ability to communicate in English for simple daily tasks
3 . French and other minor languages: not essential, a plus

任职要求 Skills and abilities
1 . 高度诚信，注重细节和保密性
2 . 学习能力强，积极主动，有责任心和良好的服务意识
3 . 拥有优秀的人际沟通能力和团队合作精神
4 . 工作经验不限，有旅游、航空或其他咨询服务业相关经验优先考虑
5 . 能够熟练使用办公软件，如Microsoft Excel,Microsoft Word等
1 . High level of integrity, attention to detail and confidentiality
2 . Ability to learn, proactive, responsible and good sense of service
3 . Possess good interpersonal communication skills and teamwork spirit
4 . Work experience is not limited, relevant experience in tourism or service industry is preferred
5 . Ability to use office software such as Microsoft Excel, Microsoft Word etc.

工作职责 Responsibilities
1 . 严格遵守公司规章管理制度，确保签证中心及客户的信息安全和物理安全；
2 . 具有客户导向思维，并在操作规范的指导下，耐心热情地提供专业高效的线上线下签证服务。
3 . 根据个人能力和工作需求，接受相关培训和历练，定期完成工作总结
4 . 及时向管理层反馈和汇报问题，完成部门主管交代的其他任务

1 . Strictly abide by the company rules and regulations to ensure the security and physical safety of the visa center and customers;
2 . Have a customer-oriented mindset and provide online and face-to-face advisory services under the guidance of operational specifications to receive applications professionally and efficiently;
3 . Undertake relevant training and deployment according to personal ability and job requirements, and complete work summaries on a regular basis;
4 . Provide timely feedback and report problems to management, and assist with line manager to finish other tasks.

安全及合规性义务 Security and compliance duties
1 . 参加入职、定期安全及和合规性培训，在日常工作中严格执行安全性、流程相关规定。
2 . 及时向管理层汇报任何与日常运营、安全有关的问题、故障或违规行为。
1 . Participate to security-related trainings; Follow security and process-related requirements when fulfilling the responsibilities of this position.
2 . Security awareness: immediately inform management of any problem, issue, or misconduct relevant to daily operation.

正式员工其薪资福利：
1 . 薪资福利：底薪+绩效+补贴，六险一金，入职当月缴纳社保公积金
2 . 工作时间：周一至周五8：15～17：15，午休一小时
3 . 其他福利：
年度健康体检
以员工体验为中心的年会，团建，Outing，聚餐等丰富多样的员工关怀和活动
法定假期+公司福利假+带薪病假等
全球化的成长平台、完善的培训体系
多样化的晋升渠道+国内外支援机会
参与充满温情的公益慈善活动
关怀备至，形式多样的各项惊喜福利