Major responsibilities:
Duties and responsibilities include, but are not limited to:
? Take care spare part inquiry, prepare and manage spare part quotation.
? Order handling in SAP system, check and push the pre-payment, lead time and goods delivery, billing, and order accomplishment. (Order to Cash)
? Contract term compliance verification with credit controller, and other relevant teams/departments according to company’s policy.
? Sales process support, including bidding documents, bidding deposit and etc.
? As a contact window with service sales, collaborate with internal departments (purchase, planner, and logistics, PTD) to expedite customer orders on time and make the business run smoothly.
? Maintain and update relevant master data and customer e-procurement platform.
? Provide sales & marketing support by request.
? Work with internal and external partner to promote service value.
? Other ad-hoc tasks to be assigned by leader.

Candidate’s profile

Education
? University / College graduated.

Experience
? 2+ year’s customer service experience.

Knowledge
? Tools & Product knowledge.
? Service process
? SAP experiences are considered as the advantages.

Skills
? Strong customer communication skill
? Strong PC skills and good on Excel
? Basic selling skill

Language
? Fluency in English

Attributes
? Patient & carefulness
? Strong communication
? Continuously learning
? Analytical
? Teamwork

Behaviors
? Proactive
? Good time management
? Customer oriented