Description:

The Personal Systems Product Safety investigation team is seeking a highly motivated and qualified individual with proven results managing complex failure analysis for personal computer lithium-ion batteries. This individual will be working on highly sensitive and confidential investigations.

Key Responsibilities:

1. Manages battery failure analysis for HP's Personal Systems products in support of potential product safety incident investigations in partnership with battery suppliers.
2. Utilizes domain expertise to provide long-term preventative action plans, product design changes, and test plans.
3. Works across various functional teams within HP and external vendors to drive changes for improving product safety, quality, and customer experience.
4. Delivers failure analysis results to internal stakeholders and customers when required.
5. Provides technical guidance to a variety of teams including but not limited to Customer Support, Account Management, Sales, Legal, Worldwide Trade & Regulation, and Global Risk Management.
6. Diligently updates incident trackers and systems of record to assure flawless and timely execution of failure analysis and records compliance.
7. Routinely exercises independent judgment in developing methods, techniques, and criteria for achieving objectives.
8. Provides guidance and mentoring to less-experienced staff members to set an example of engineering design innovation and excellence.

Education and Experience Required:

1. Bachelors, Masters, or Ph.D. in Chemistry, Mechanical, Materials, Electrical, Chemical, or other Engineering.
2. Experience analyzing battery failure analysis reports required.
3. Typically 10+ years of relevant experience.

Knowledge and Skills:

1. Advanced knowledge of rechargeable lithium-ion battery designs, chemistries, and technologies.
2. Experienced in forensic analysis of lithium-ion batteries using X-Ray and 3D CT images.
3. Proven experience developing ideas for battery or product design changes to improve safety, quality, or customer experience.
4. Advanced knowledge of battery safety mechanisms.
5. Proven experience leading root cause investigations with cross-functional teams.
6. Practices good judgement in handling confidential and sensitive information.
7. Ability to operate in a fast-paced work environment.
8. Superior analytical and problem-solving skills.
9. Understanding of material properties, hardware, software, and electrical component design with personal computers.
10. Ability to effectively communicate product architectures, design proposals and negotiate options at management levels.
11. Excellent written and verbal communication skills; mastery in English and local language.