Description -

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

At HP, the future is yours to create!

If you are our Account Service Management in China Shanghai, you will have a chance to

Are you a high-performer? We are looking for an individual with:

R&R:

Manage PSG name key account support to
1. Support named major account E2E service delivery and TCE management.

2. Provides Service lifecycle management of HP key account to delight our customers.
3. Handle MA account hot case handling and handle complaint case.

4. Support sales bidding & post-sales support

5. Service product selling.

Experience & skill required:

1. Bachelor's or Master's (graduate) degree in Physics,Electronics,Product Design,Computer Science or equivalent
At least 5 years' experience in service delivery of IT industry, Understood commercial personal system product business and service delivery
Project management experience

2. Clear and effective communication skills/ Strong interpersonal skills and excellent communication skills (with  HP internal various teams, Customer  and partners);

3. Creative and can logically simplify to solve complicated problems/Good problem solving ability, sense of responsibility and hardworking
Fluent listening, speaking, reading and writing English;

4. Sub-contract partners management skill and experience;