who should be familiar with ITIL methodology,   

have profound skill for incident and tickets management and efforts estimation model, 

be able to manage more than 30 resources in hybrid model who will be onsite,

 near shore or off-shore providing high quality service to customer.

 T he candidate should have profound understanding of DevOps operation model, 

can give a high level roadmap for DevOps transformation.

 The candidate should be familiar with agile delivery model.