职位描述：
REQUIRED SKILLS: 1+ Yr Experience
· Vocational or Bachelor in a related IT field (Computer Science, Telecom, Etc)
· Read & Write English + English Listening
· Willing to learn in an ITIL environment
· +1 y IT Experience – Providing Customer service or IT Support
PREFERRED SKILLS:
· Windows XP / 7 / 8 / 10
· MS Office 2007 / 2010 / 2013 / 2016 – Outlook / Excel / Word
· Antivirus – Symantec / McAfee / etc.
· PC / Laptops / Mac
· Good problem solving or Troubleshooting skills
DESIRED SKILLS:
· Good Reporting Skills / Organized / Professional
· Ticketing experience / Customer Service experience
· National Computer Grade 4